Shipping policy

Please carefully review our Shipping Policy when purchasing our products. This policy will apply to any order you place with us.

What Are My Shipping & Delivery Options?

We currently ship exclusively within the United Kingdom.

All orders qualify for free delivery, with no minimum order value required.

All times and dates given for delivery of the products are given in good faith but are estimates only.

This does not affect your statutory rights. Unless specifically noted, estimated delivery times reflect the earliest available delivery. For more information please refer to our Terms.

Order Cutoff Time

Orders placed before 17:00 (GMT) will begin processing the same business day.

Order Processing Time

Processing Time: 1 to 3 business days (Monday to Friday)

Shipping Time: 3 to 7 business days (Monday to Friday)

Estimated Total Delivery Time: 4 to 10 business days (Monday to Friday)

Do You Deliver Internationally?

We currently deliver exclusively within the United Kingdom.

What Happens If My Order Is Delayed?

If delivery is delayed for any reason we will let you know as soon as possible and will advise you of a revised estimated date for delivery.

This does not affect your statutory rights. For more information please refer to our Terms.

Questions About Returns?

If you have questions about returns, please review our Return Policy.

How Can You Contact Us About This Policy?

If you have any further questions or comments, please contact us at support@viroki.com

Contact Information

Store Name: Viroki
Address: 3 Mayfair Pl, London W1J 5PA, UK
Email: support@viroki.com
Phone: +442045774293
Customer Service Hours: Monday to Friday: 09:00 – 17:00 (GMT)
We do our best to reply to your email within 1–2 business days.