Payment Policy
1. Accepted Payment Methods
At Viroki, we offer a variety of secure payment options to ensure a smooth and convenient shopping experience. We accept the following payment methods:
- Apple Pay
- Google Pay
- Maestro
- Mastercard
- Shop Pay
- Visa
All payments are processed in Pound Sterling (GBP).
2. Payment Processing
- Payments must be completed at the time of purchase.
- Orders will not be processed or shipped until full payment has been received.
- If a payment is declined or fails, the order will not be confirmed.
3. Pricing & Currency
- All prices listed on Viroki are in Pound Sterling (GBP).
- Prices are subject to change without notice.
- Any applicable taxes and shipping fees will be calculated at checkout.
4. Secure Payment Processing
- Viroki uses SSL encryption and trusted payment gateways to ensure your transactions are secure.
- We do not store your credit card or payment details.
5. Refunds & Chargebacks
- Refunds are processed according to our Refund & Return Policy.
- Unauthorized chargebacks will be disputed. If you experience any issues, please contact us first at support@viroki.com
6. Fraud Prevention
- Viroki reserves the right to cancel or hold any order suspected of fraud or unauthorized activity.
- Additional identity verification may be requested for high-value transactions.
Contact Information
Store Name: Viroki
Address: 3 Mayfair Pl, London W1J 5PA, UK
Email: support@viroki.com
Phone: +442045774293
Customer Service Hours: Monday to Friday: 09:00 – 17:00 (GMT)
We do our best to reply to your email within 1–2 business days.